OBUS Massage Clinic – cancellation and payment policy
Full fee is paid on booking
We require 24 hours notice of cancellation or rescheduling
Cancellation must be done by phone 01-6282121 not email or text
If cancelled or rescheduled less than 24 hours before appointment time a 50% fee will be taken from payment received
Appointments can not be rescheduled within 2 hours of appointment time and no refund can be issued BUT you can transfer the booking to another person.
Failure to show will result in no refund being issued.
In-Person booking (on phone or with therapist):
No pre-payment is needed
We require 4 hours notice of cancellation. Cancellation must be done by phone 01-6282121 not email or text
If you fail to turn up for your appointment we will require your next appointment to be prepaid.
OBUS Training Courses – cancellation and payment policy
All bookings must be secured with a deposit and the balance must be paid on the first day of the course.
If a holistic course booked is cancelled more than 14 days prior to the commencement of the course a full refund of the deposit paid will be given.
If it is cancelled less than 14 days but more the 10 days prior to the commencement of the course, the deposit can be transferred to another course but will not be refunded and can only be transferred once.
If cancelled less then 10 days prior to commencement of course no refund will be made and deposit can not be transferred.